Jury service is one of the few civic duties most Americans are asked to perform in person, yet the process behind it often runs on systems built decades ago. Summonses arrive by mail with dense instructions. Jurors drive to the courthouse not knowing whether their case has already settled. Clerks spend hours on phone calls, spreadsheets, and paper checks. And a large share of the people who are summoned never respond at all.

JuryQ, a Brilliant Equity company, is a patent-pending jury management platform built to fix that process from the summons to the final payment.

The problem with legacy jury systems

JuryQ points to a consistent set of problems in courts running older jury management systems: nearly half of summonses ignored, clerks buried in manual processes, unclear instructions for jurors, money spent on postage and paperwork, outdated manual payments, and security gaps that put juror data at risk. The downstream effect is real. When too few jurors appear, panels come up short and trials get delayed.

How JuryQ works for jurors

JuryQ rebuilds the juror experience around the phone, without leaving behind people who don’t have one.

• QR-enabled summons. Redesigned summonses include a personalized QR code that takes jurors straight into registration.
• Mobile apps and web access. Jurors can use native iOS and Android apps or a full web app. Jurors without smartphones can use the website or register with the clerk’s office by phone.
• Qualification in the app. Jurors complete registration and qualification in minutes.
• Real-time notifications. Push notifications, text messages, email, and calls keep jurors informed.
• Virtual check-in. Jurors only travel to the courthouse if their case has not been dismissed.
• Kiosk check-in. At the courthouse, a QR scan checks jurors in.
• Digital payments. Jurors can be paid by Venmo, PayPal, ACH, or check, or choose to donate their juror pay.
• Work excuse letters and service history are available right in the app.

How JuryQ works for courts

For clerks and court administrators, JuryQ replaces scattered tools with one dashboard: live court date management, juror search and status tracking, automated check-in, panel creation for voir dire, a map view for court logistics, automated state reporting, real-time analytics, and user role and permission controls.

Implementation is designed to be light. JuryQ securely uploads and configures a court’s jury pool and settings, and the company says courts can be fully implemented in as little as one week. Courts can start with a two-month pilot at no cost and with no obligation, which avoids a long procurement cycle before anyone sees results. Pricing is all-inclusive and based on county population tier, with no per-juror fees, and covers the platform, apps, kiosk, payments, summons design, printing and mailing, support, and updates.

The results so far

JuryQ reports aggregated results across its counties of roughly a 70% response rate and a 95% appearance rate, compared with typical court benchmarks it puts at around 50% and 75%. The platform is in use in Texas counties including Callahan, Hamilton, Irion, and Angelina. In Callahan County, the district clerk reported that JuryQ was implemented in one week and that its first summonses produced a response rate above 70% with every qualified juror appearing.

Security built for government

Juror records contain personal information, so security is part of the core design: multi-factor authentication, single sign-on for court staff and jurors, end-to-end encryption of juror data, and isolated cloud instances for each county.

JuryQ today, and what comes next

JuryQ is the first module in a broader civic technology roadmap. CourtQ, for court case management, and GovQ, for state and local government management, are planned next. The idea is to modernize government one function at a time, starting with a process nearly every citizen eventually encounters.

That is why JuryQ fits naturally in the Brilliant Equity portfolio: it pairs software with a real public service and measures success by participation, not just adoption.

Courts interested in a pilot can learn more at juryq.com.